Muse Gets Its Own Email Address as @muse.ai Opens to Paid Users in the US and Canada

What happened

On Sept 23, Meta announced at its Connect conference that Muse would get its own email address, without giving a launch date; the feature then reached some accounts in waves. On Nov 10, @muse.ai addresses opened to paid subscribers in the US and Canada, announced by Meta chief AI officer Alexandr Wang.

Users see a card headed 'Give your Muse its own email' in the Muse app, tap Setup, pick a handle and verify their own email address to open the mailbox; the address is the handle plus @muse.ai, handles are unique and cannot be changed later. Paid users who do not see the card yet are still in the queue and can ask Muse directly whether it is available.

With its own address, other people can write to Muse directly, and users can forward mail to Muse or give out the agent's address so their personal inbox never sees those threads. Unlike the Gmail and Outlook connectors, which connect Muse to accounts users already own, Muse Mail is an address that belongs to the agent itself. Third-party agent-email services remain an alternative for free users and users outside the US and Canada.

Key facts

1. Availability: Open since Nov 10 to paid subscribers in the US and Canada; free users and users elsewhere are not covered yet, with no date given
2. Address format: [email protected]; the handle is picked by the user, is unique and cannot be changed after setup
3. How to set it up: Tap Setup on the 'Give your Muse its own email' card in the app, pick a handle and verify your own email address; users without the card are still in the queue
4. What it is for: Other people can write to Muse directly; users can forward mail to Muse or hand out the agent's address
5. How it differs from connectors: The Gmail and Outlook connectors link Muse to accounts users already own; Muse Mail is an address that belongs to the agent, so mail never passes through the user's inbox
6. Announcement: Meta announced the feature at Connect on Sept 23, with no launch date at the time